Transformation done right

Delivery is only a small part of what happens when a strategy is put into action, so you have to take a broader view if you want to introduce meaningful change. We work with you to evaluate change at the programme development level, ensuring that the right thing is being delivered from the start, and we'll also keep things on track right through the end.

We've developed a methodology that combines hands-on experience, on-the-ground research, and decades of organisational theory to prevent transformation failures by giving you a roadmap from the start together with clear, actionable information throughout your effort.

Align

Aligning strategy with delivery programmes means working with you to understand the thinking behind strategies, and then taking a deep dive into what's already happening at a technical and operational level. We examine known success factors and barriers to the introduction of change and innovation to predict which efforts are likely to deliver the outcomes you're looking for. We also work with your leadership to establish success metrics like KPIs and OKRs, and to ensure that they're measurable given the reality on the ground.

Do

We can then work with your delivery team if you already have one, or supplement your organisation through our network of highly skilled professionals for the entirety of the delivery process. We're agile practitioners with decades of experience and work to ensure that your organisation benefits from our experience. We provide service design, architecture, research and analysis through early stage discovery, and then development, testing, cloud platforming and automation through the rest. But doing isn't just about tech, we also establish organisational change needs during this phase, ensuring that your people are brought along on the change when it's possible, and helping you to identify gaps when it's not.

Continuous feedback

We won't just leave you at the end with a report and say “good luck!” We provide you with ongoing communication and actionable insights to inform your view on strategic outcomes from beginning to end. Balancing the needs for certainty and clarity at the executive level with the sometimes chaotic-seeming dance of agile delivery doesn't have to be a black art -- we've got it down to a science and we're able to work with your leadership and teams to show them how to successfully manage and communicate through ongoing change and uncertainty.

Measure

We help you eliminate the uncertainty and protracted lead times of introducing change by quickly getting to work implementing strategy and then working with your people during the implementation stage to assess your organisation and its people in order to provide you with clear visibility into the effectiveness and effects of your change.

Where the efforts of many delivery-focused consultancies end with the delivery team, we help you to understand organisational factors that require attention such as technology governance or cross-organisational engagement practices, and individual factors such as learning & development needs.

Improve

Many of the skills and principles that today's leaders require to successfully deliver in an agile and DevOps environment fall outside of the delivery world. Skills like business and competitive analysis, quantitative and qualitative research, marketing and communications are all required to identify and introduce innovation into your organisation on an ongoing basis as smoothly as possible.

We've worked with some of the UK's largest employers, what we've learned is that sitting in front of a computer and clicking through screens is no substitute for the type of learning that happens when you're immersed in the work. We identify gaps in these areas and address them in context, so your people are left with knowledge, not just a meaningless certification.